Returns or Exchanges
Thank you for choosing to shop at fashionnails.top. We want you to be satisfied with your nail products. If you are not completely satisfied with your order, we offer the following return policy:
Return Eligibility
You can request a return within 30 days of receiving the product.
Items must be unused, in original packaging, with all tags and accessories attached.
Return Process
Please contact customer service through our customer service email and provide your order number and reason for return.
Once your return request is approved, we will guide you on how to return the product.
Refund Processing
Once we receive the returned product and confirm its condition, the refund will be processed within 7 business days.
Refunds will be refunded to the original payment method.
Shipping Instructions
Return shipping costs are borne by the customer unless we sent the wrong product or the product has quality issues.
Ineligible for return
Opened or used products.
Return request after 30 days.
If you have any questions, please feel free to contact our customer service team. We are happy to help you! Thank you for your support and trust in fashionnails.top.